Inbound enquiry arrives
Use an existing guest or owner enquiry channel. No scraping and no unsolicited cold automation.
BitEvo sets up one existing guest or owner enquiry workflow for Phuket property and hospitality teams: approved FAQ, qualification, structured lead capture, manager notification and bounded follow-up after the customer initiates contact.
The goal is to remove repeated intake work and preserve context before a human takes over. The pilot starts from a channel and enquiry type the business already receives.
Use an existing guest or owner enquiry channel. No scraping and no unsolicited cold automation.
Ask only the FAQ and qualification questions the property team has approved.
Capture dates, party, property interest, budget/requirements when supplied, and the exact unresolved questions.
Route the qualified brief to the reservations, owner-relations or manager workflow instead of pretending the AI closes the deal.
Follow up only after the guest or owner initiated contact and only within the agreed workflow.
This is a service-first setup for a real existing workflow. It is not an autonomous “client hunter” product and it does not require changing the whole property stack.
Turn fragmented WhatsApp, email or web enquiries into one qualified brief before a human takes over.
Reduce repeated FAQ work and give reservations a structured handoff with the context already collected.
Separate guest, owner and operational requests early and notify the right person without losing the original context.
The qualification call is used to choose one bounded workflow, confirm the approved questions and handoff owner, and decide whether the fixed pilot is a fit.